Store Policies

We cannot cancel an order once it has been placed. Once an order has been placed, our return policy takes effect. 

Contact Us

Need Help? Email cindy@weeniewarmers.com

RETURN POLICY

Please contact us within 3 days if for any reason you're not 100% happy with your purchase.  We do not accept returns for cash refunds. We will accept exchanges on unworn, unused, undamaged clothing items. Weenie Warmers and any other custom made items including Dachshund Mobiles are not eligible for return/exchange. Exchanges will be processed within 7-10 days.   Store credit will be issued for returns. No cash refunds. No order cancellations.

We ship USPS. We ship your order to the address you provide, so please make sure it is the correct address.  We are not responsible for items sent to non-deliverable addresses, forwarded items, or any other deliverability issue caused by USPS so please double check your address before submitting your order. 

For International Customers: We are not responsible for import duties payable to your local government. We are not responsible for lost international shipments.