This company is one I truly support. The DoxBox is good value. All the items are high quality and unique, and MOST IMPORTANTLY, the toys are the perfect size for my dog! (Unlike other subscription services I've tried that send gigantic toys that are WAAAAY too big for my Milo). Saves me a trip to the store every month for new toys and the treats are a bonus. I would say if you are on the edge, try it out. If anything the customer service has never given me an issue and are always friendly.